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Great because free

published 190 days ago, submitted by Rudolph Rudolph 190 days ago

Great because free! Nice fits for free international call. Goog voice quality (depends on ISP), user friendly interface. As a free service - it is a brilliant! read more...

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Skype low call costs are great

published 388 days ago, submitted by Pamela Pamela 388 days ago

I trialled Skype for a month and have liked it so much I have cancelled my long distance subscription with Telus. I have family/friends in the UK and friends in Australia and New Zealand so the super low call costs are great. I also subscribe for a UK phone number so now anyone in the UK can call us on the cheap too. Call quality 90% of the time is as good or better than a traditional landline. Occasionally it can get a little squelchy but not so it becomes an issue. Customer service may be a problem - they actually admit to not answering all e-mails (no calls) on their website but since there have been no problems that has yet to become an issue. read more...

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Skype customer support may be better...

published 388 days ago, submitted by Tim Tim 388 days ago

I am their former customer. It was good (about year) unless I could not buy more credit. I tried 4 of my working credit cards from 3 computers using different browsers. There customer support didn't bother to help, just sent me email with "usual" reason. The good thing is I found better services for better price. And bought credit using one of rejected card using the same browser on the same computer. read more...

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Performance

published 402 days ago, submitted by bob bob 402 days ago

First installed Skype on 56k Dial-up with good results. Now I have 2Mb/s Broadband and I can be running Autocad, streaming 20kHz live radio and calling mobiles without any perceptible deteriation in quality. I think it is brilliant! Bob read more...

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Calling from Dubai - Amazing!

published 408 days ago, submitted by Cilla Cilla 408 days ago

Even though the local provider Etisalat blocks the skype.com website - there are ways around - but sum of the fact - calls are between 50% and 90% cheaper with Skype. I pay about 100$ for the 512Kb service - but worth that in the number of calls I make professionally out of the Middle East to EU/N. America alone! Skype quality has improved over the past year Ive used the voip service with each new release. Also - I use a cordless handset and sit in the garden making calls around the world. Clients use the service and my calls are free to them. Best feature is the ability to text/chat to people good for names-links-phone numbers. Also ability to see when they are on line - or leave them a voice mail. read more...

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Problem purchasing SkypeOut credit

published 420 days ago, submitted by Francie Francie 420 days ago

I purchased credit in Euros 3 times - no problem. The last time, halfway through, Skype cancelled the remaining credit. I have tried several times to purchase credit since then, to no avail. Skype forums are loaded with people having the same problem. They refuse to sell their service to willing buyers? Go figure. read more...

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Great service for free but frustration frompaid services

published 423 days ago, submitted by Lyn Lyn 423 days ago

I use VOIP on a daily basis for international calls and have not yet found a better voice quality than on SkypeOut, but their administration is falling apart. Every other week there is a new account problem and the poorest customer skills I have yet experienced. For free, it is fine, but for paid services a frustration. read more...

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