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Voip top reviews
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published 357 days ago, submitted by
Morry
357 days ago
Excellent! Friendly customer service, able to solve my out-of-the-ordinary requests nicely. The only real problem I had was a few weeks ago when the adapter they shipped quit working. They sent a replacement unit on a Friday with Saturday delivery and included return packing stuff for my bad adapter. It didn’t cost me anything for the replacement read more...
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published 360 days ago, submitted by
Krissie
360 days ago
Don't buy. The voice quality is teriable, despite a very fast and reliable Internet connection. Whether it's their fault or the cable company's fault does not matter. - The voice service is awful. read more...
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published 297 days ago, submitted by
Nicole
297 days ago
I have ordered Vonage service and received equipment in three days. After quick inspection I phoned to Vonage Tech service and tried to explain that we needed a "wireless" system to accommodate all phone outlets in house. Vonage cancelation is a tricky process, Vonage did not cancel the phone disconnect order with my provider & my service has been interrupted until Vonage handles necessary paperwork. Vonage will not assume any responsibility for poor salesmanship, poor customer service, poor technical assistance nor will Vonage cooperate in restoration of my original telephone provider. I would recommend that Vonage be carefully considered before making a call to subscribe. The funds charged against my credit card have not yet been returned--we are hoping that Vonage will at least protect their integrity in the marketplace. read more...
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published 364 days ago, submitted by
Jaqui
364 days ago
Packet8 voip was chosen by positive voip reviews but disappointed with their service. How about contract?? My terms have changed twice. My Voip selected plan was switched to a higher rate plan. They threatened that they could change it any time they wanted. read more...
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published 356 days ago, submitted by
Cameron
356 days ago
Packet 8 is a digital phone service for Home and Business. Packet 8 business VoIP service provides services that include Hosted PBX Solutions, Hosted Call Center Solutions, IP Trunking Solutions, Hosted Key System Solutions, Single Line Business Solutions, Mobile Solutions etc. There are various plans available under Packet 8 residential service category. The website is very well designed and organized. You can get local and international call making a less price. read more...
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published 346 days ago, submitted by
Jake
346 days ago
Received device very quickly, less than 48 hours. I have never had any problem with the Voip Your Life services and instead of other top VoIP providers VYL has great customer service. The price and service has fit nicely into my business VoIP needs. read more...
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published 338 days ago, submitted by
josh
338 days ago
I have had Vonage VoIP for about 2 years and I haven’t had any problem with them until lately. They are charging us up for taxes, and I had to order a new device because the old had basically gone out. They were wanting my old device back and wanting me to pay for the shipping back to them when I had to pay for the shipping of the new device to me. Then i have been having problems and they were supposed to credit me back for one month, and they never did. I am going to left Vonage because not only I have problem with overcharging. So good bye Vonage! read more...
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published 299 days ago, submitted by
ELoss
299 days ago
I am a systems integrator. I work with data, phone, TV and security systems everyday. I set up systems for colleges and hotels. I tried Vonage for our new office phone system. I could not get it to ring through consistently. Calls were not completed, some were dropped. For one week I had no phones at all. Customers would write e-mail or call my cell phone to ask if we were still in business. They would get messages saying that my number was disconnected or that it was not valid.
I spent over 11 hours on-line or on hold trying to get help, most of it on hold. When I called to cancel service I told them that I needed to keep the number and it would take a few days for the phone company to connect me again. They cut me off right then. I had no phone service. Qwest could not reconnect me with that number unless it was active. I had to spend 3 hours trying to get Vonage to activate the number again. Then they gave me a temporary number for 3 days, which no one knew to call, before I got my old number and same crappy service back. When I was finally connected to a land line again they gave me a $12.50 credit for my troubles.
Vonage should be put out of business. They ruined mine for almost a month. They have a cruddy product, lousy service and tech support and terrible business practices.
If you have to choose between two cans and a string and Vonage, take the cans and string. You'll be happier with the service.
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published 359 days ago, submitted by
Charlotte
359 days ago
In general good VoIP provider, but only one problem… I use calling cards to make international calls. But, VoIP Your Life doesn't allow the 1-800 number of the calling cards to go through! When I asked them, they didn't have a proper response. If they are blocking toll-free calling card numbers, at the least, they owe to inform the customers upfront OR provide the same international rates which is got from a calling card! read more...
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published 336 days ago, submitted by
Vic
336 days ago
I’m using VoIP Your Life service over 3 years and fully satisfied with their service. I have not had any problems with this company. According to VoIP reviews VoIP Your Life is the top voip company now and I highly recommend them to all. If you have only been thinking of signing up, go ahead and give them a try. I did and I have had tremendous savings since! read more...
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